Help center
Common questions first. If yours isn't here, write to us and we'll answer by email. Support hours: .
Contact support from the email on your account and ask for a refund. The full conditions are in the refund policy.
Plans renew automatically at the renewal price shown on the plan card when you bought it. You can turn off auto-renewal in your account at any time; the plan then stays active until the end of the paid period.
It depends on the plan. The comparison table lists the device limit for each.
Switch to a different location, check that your device's date and time are correct, and restart the app. If it still fails, write to support with your device, app version and the location you tried.
The methods available are shown on the checkout page before you pay. This site never collects card details itself.
Write to support from the email on your account and ask for deletion. We confirm by email when it's done.